Privacy Policy
Introduction
At PLT CARGO SRL, we are committed to protecting and respecting your personal data privacy in accordance with the applicable laws of the Republic of Moldova, including Law No. 133 of July 8, 2011, on the protection of personal data. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access and use our website.
1. Collection and Use of Personal Data
PLT CARGO SRL collects personal data that you provide when interacting with our site, such as:
• First and last name
• Email address
• Phone number
• Billing and delivery information
• Transaction and order details
Legal Basis for Data Processing
We process your personal data based on the following legal grounds:
• Contract Execution: To process orders and deliver the requested products and services.
• Consent: For marketing communications and promotional offers when you have given explicit consent.
• Legal Obligations: To comply with legal, tax, and accounting requirements.
• Legitimate Interest: To improve services and user experience, ensuring that your fundamental rights and freedoms are not adversely affected.
2. Cookies and Third-Party Services
Our website uses cookies to enhance functionality and performance and to provide a personalized experience. Cookies are small files stored on your device when you access the site.
Types of Cookies Used:
• Essential Cookies: Necessary for the proper functioning of the site.
• Analytical Cookies: To monitor performance and analyze traffic (e.g., Google Analytics).
• Marketing Cookies: To personalize advertising (e.g., Google Ads, Facebook Pixel).
Managing Cookies
Upon your first visit to our site, you will be asked to consent to the use of cookies. You can manage your cookie preferences through your browser settings or via the settings available on our website.
Third-Party Services
We use third-party services that may collect and process personal data:
• Google Analytics: For analyzing traffic and user behavior.
• Online Payment Services: For processing payments (e.g., PayPal, Visa).
• Delivery Service Providers: For shipping orders.
We recommend reviewing the privacy policies of these third parties to understand how they handle your data.
3. Rights of Data Subjects
Under the laws of the Republic of Moldova, you have the following rights:
• Right of Access: You can request confirmation of whether we are processing your data and access to that data.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You can request deletion of data under certain circumstances.
• Right to Restrict Processing: You can request limitation of how we process your data.
• Right to Object: You can object to data processing under certain conditions.
• Right to Data Portability: You can request the transfer of your data to another controller.
Exercising Your Rights
To exercise your rights, you can contact us at:
• Email: cargo@plt.md
• Address: PLT CARGO SRL, Republic of Moldova, Chisinau Municipality, MD-4839, Stauceni, Ciorescu Street No. 1
We will respond to your request within 30 days. We do not charge a fee for processing these requests unless they are unfounded or excessive.
4. Data Transfer
We do not transfer your data to third parties except as necessary for:
• Order Processing: Payment and delivery service providers.
• Legal Compliance: Public authorities, in accordance with applicable laws.
If data is transferred outside the Republic of Moldova, we ensure appropriate protection measures are in place, such as:
• Standard Contractual Clauses approved by competent authorities.
• International Agreements on data protection.
5. Data Storage and Security
Your data is securely stored on our servers and protected against unauthorized access and other risks. Security measures include:
• Encryption of Sensitive Data
• Firewall and Antivirus Systems
• Access Control to Data
• Regular Backups
• Staff Training
Data Retention Period
• Transaction and Billing Data: Stored for 5 years, in compliance with tax legislation.
• Marketing Data: Until consent is withdrawn or deletion is requested.
• Cookies: According to the duration specified in the cookie policy.
6. Notification of Data Breach
In the event of a data breach that poses a risk to your rights and freedoms, we will:
• Notify the Competent Authority within 72 hours.
• Inform Affected Individuals, if necessary.
7. Protection of Minors’ Data
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from minors without parental or legal guardian consent.
8. Changes to the Privacy Policy
We reserve the right to update this policy. Any changes will be posted on this page and will take effect immediately. We recommend periodically reviewing this policy.
9. Contact
For questions or requests regarding the Privacy Policy:
• Email: cargo@plt.md
• Phone: +373 69 994 448
• Address: Republic of Moldova, Chisinau Municipality, MD-4839, Stauceni, Ciorescu Street No. 1
